Cookies and privacy policy

When you visit our website, information is collected about you that is used to customize and improve our content and to increase the value of the ads displayed on the site. If you do not want information to be collected, you should delete your cookies(see instructions) and refrain from further use of the website. Below we have elaborated on what information is collected, their purpose and which third parties have access to them.

The website uses "cookies", which is a text file that is stored on your computer, mobile or similar for the purpose of recognizing it, remembering settings, performing statistics and targeting ads. Cookies cannot contain malicious code such as viruses.

It is possible to delete or block cookies. See instructions: delete or block cookies.

If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally and that there is content that you cannot access.

The website contains cookies from third parties, which to varying degrees may include:



Personal data is all kinds of information that can be attributed to you to some extent. When you use our website, we collect and process a range of such information. This happens, for example, when you access content, sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use other services or make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location and which pages you click on (interests). To the extent that you explicitly consent to this and enter the information yourself, we also process Name, phone number, e-mail, purchase history, address and payment information. This will typically be in connection with purchases.


We have taken technical and organizational measures to ensure that your data is not accidentally or illegally deleted, published, lost, impaired or disclosed to unauthorized persons, misused or otherwise processed in violation of the law.

At Cocohagen, we take confidentiality very seriously and we therefore have internal procedures to ensure that we protect our customers' privacy. When you shop at Cocohagen, you accept that we have the opportunity to use your personal data in connection with your order. This means that all employees at Cocohagen have access to your name, phone number and email address. This is used, for example, if we need to look up your order or if you have questions about your order and we need to access it. In addition, your information is on your invoice, which is used in our warehouse to pick the goods.

If you have entered your email address or phone number, you agree that you can be contacted by newsletter or text message. You can always contact us at to have your data deleted.

When you use our website, you accept our privacy policy and the use of cookies by accepting the cookie consent box on the website.


The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to register your purchases and payments, and to provide the services you have requested, such as sending a newsletter. In addition, we use the information to optimize our services and content.


The information is stored for the period permitted by law, and we delete it when it is no longer necessary to fulfill the stated purposes. The period depends on the nature of the data and the reason for storage. It is therefore not possible to specify a general time frame for when information is deleted, but we can provide the following information:

At your request, we will delete your personal information.

Purchase information and delivery information is stored for a maximum of 5 years after the purchase has taken place in accordance with the bookkeeping legislation.


Data about your use of the website, which ads you receive and possibly click on, geographical location, gender and age segment, etc. is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on "Cookies" above. The information is used to target advertising.

We also use a number of third parties to store and process data. These third parties only process data on our behalf and may not use it for their own purposes. For example, GLS/Post Nord are some of the third parties we use in connection with your order. This is so that you can track your order when it leaves Cocohagen.

Disclosure of personal data such as name and email etc. will only take place if you consent to it. We only use data processors in the EU or in countries that can provide adequate protection for your data.


You have the right to know what personal data we process about you. You can also object to the use of your data at any time. You can also withdraw your consent to the processing of your data. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to:

If your processing is based on your consent, you can withdraw your consent at any time. If you withdraw your consent, this does not affect the legality of the processing that took place before withdrawal.

If you want to complain about our processing of your personal data, you also have the option of contacting the Danish Data Protection Agency, but we always encourage you to contact Cocohagen first so that we can assess the case and ensure that your rights are met.


The website is owned and published by:

CVR 37242365
Humlebæk Strandvej 71
3050 Humlebæk
Phone: +45 5122 3364